Direct Support Manager: Monday-Friday 3:00pm-11:00pm
The Arc of Howard County · Columbia, Maryland, US
Job Location: Columbia, MD 21044Position Type: Full TimeSalary Range: $20. 00 - $20. 00 HourlyJob Shift: EveningJob Summary The Direct Support Manager (DSM)...
Job description
Job DetailsJob Location: Columbia, MD 21044Position Type: Full TimeSalary Range: $20.00 - $20.00 HourlyJob Shift: EveningJob Summary The Direct Support Manager (DSM) provides leadership and oversight to assigned residential or program sites and Direct Support Professionals (DSPs). This role serves as the primary contact for staff, families, and support teams, ensuring high-quality, person-centered services that meet or exceed agency standards. The DSM works collaboratively with Advocates and other stakeholders, manages staff performance and schedules, ensures regulatory compliance, and promotes health, safety, and community inclusion for the people supported. Key Responsibilities: Supervise, coach, and evaluate DSP staff; conduct interviews, onboarding, training, and performance reviews Develop staff schedules, approve timecards, and manage administrative and budget-related tasks Ensure implementation of person-centered plans and quality service delivery Maintain compliance with federal, state, licensing, and agency regulations Respond to crises, provide on-call support, and oversee emergency preparedness and documentation Promote health, wellness, safety, and medication/medical co...