Talent Experience Team Leader

Job description

Our Talent Acquisition Operations team are now looking for a Talent Experience Team Leader to create exceptional candidate journeys and lead a high-performing team. At Harrods, we are committed to delivering unforgettable experiences - and that starts before day one. As our Talent Experience Team Leader, you will play a key role in shaping how candidates experience our brand, ensuring every interaction reflects the excellence we are known for. Leading a team of Talent Experience Coordinators, you’ll bring energy, care, and precision to every stage of the candidate journey. About the Role: In this role you will be responsible for leading and developing a team dedicated to delivering a best-in-class candidate experience across the recruitment lifecycle. Reporting to the Talent Acquisition Operations Manager, you will oversee day-to-day operations, manage workloads and service levels, and ensure every candidate touchpoint is delivered to the highest standard. You will act as the guardian of the candidate journey, ensuring seamless coordination of interviews, communication, and hiring processes, while also supporting wider Talent Acquisition goals and operational enhancements. You will...