Operations Manager 1800-GOT-JUNK?

Job description

A. Position Summary Describe the major purpose of the position. An Operations Manager is a professional who ensures that everything runs smoothly from one day to another. They maximize processes and procedures, exceed customer expectations, and drive efficiencies and profit in the franchise. Operations Manager responsibilities include: Ensuring all operations are carried on in an appropriate, efficient, cost-effective way, aimed at business growth and performance Improving operational management systems, processes and best practices Helping the organization’s processes remain legally compliant Delivering exceptional customer service and employee experience B. Key Responsibilities: List major or essential responsibilities of the position. The Operations Manager role is mainly to implement the right processes and practices across the franchise. The specific duties of an Operations Manager include executing on company strategy, improving performance, ensuring compliance, and overseeing daily operations. The Operations Manager will mentor team members, find ways to increase quality of customer service and implement best practices across all levels. Ultimately, the Operations Manager wi...