Senior Career Management Specialist

Job description

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY: As part of our diverse team, you will help make a positive impact on someone’s life every day. This is a rewarding role where your talent and hard work truly have a purpose. The Senior Career Management Specialist (SCMS) role is responsible for working directly with customers and participants who purchase programs and/or participate in Career Management Programs. The SCMS is accountable for the quality of front-line service delivery, being a point of supervision and client contact for the services purchased. This role will ensure that services delivered are consistent with quality and service standards set as well as being pro-active in informing the improvement of services or alternative ways of working to deliver maximum outcomes. This will be a full time, per...