Patient Access Representative - MRHH Central Registration

Job description

Job Description The Patient Access Representative (Central Registration) is a valuable member of the Patient Access team and has a significant impact on the effective operation of patient registration/check in functions at Mackenzie Health. This position is responsible for the accurate and efficient registration and check in services using technology, while maintaining a progressive and personalized health care environment for patients. Contribute to safe, quality care by: - Greets patients, families, visitors and provides assistance/directions as needed. - Ensures seamless patient flow within registration areas. - Interviews patients both on the phone, and in person, and enters precise registration information into the electronic medical record (EMR). - Validates and verifies patient identification at every interaction including by phone, onsite registration, and armbanding, ensuring accurate patient identification at every step - Educates patients on fees associated with visits, obtains signatures and credit card information on electronic billing consent, when applicable. - Accepts financial payment and balances all monies received in system. - Scans and attaches outside medical...