Customer Care Representative

Job description

Join Our Customer Service Team – Customer Care Representative | League City, TX We are seeking a Customer Care Representative to support a high volume service center that assists customers across Life and Annuity products. This role is based on site in League City, Texas and plays a key part in delivering accurate, compliant, and compassionate service to our policyholders and authorized parties. At American National, we put our values FIRST: Financial Strength, Integrity, Respect, Service, and Teamwork. If you’re passionate about helping others and want to be part of a team that truly values people, this is a great opportunity to grow your career with us. What You’ll Do: - Answer incoming calls and provide support related to life and annuity policies - Process payments and update account information accurately and timely - Provide clear, compliant information to policyholders, beneficiaries, and other authorized parties - Support policy servicing needs such as applications, payment plans, and policy updates - Navigate multiple systems to research and resolve inquiries - Assist with special projects and additional support needs as assigned What We’re Looking For: - High school diplo...