GROCERY LEAD

Job description

Job DetailsJob Location: Stanley, WI 54768Position Type: Full-Time/Part-TimeJob Shift: AnyGrocery Lead Job Description: The Grocery Lead will be responsible for modeling and promoting Hansen’s IGA Market culture by consistently providing “best in class” service to our guests. The main responsibility of the Grocery Lead is to oversee associates, customer satisfaction and standards for the Grocery Department. Duties & Responsibilities: Serve customers in the Grocery Department while modeling Hansen’s IGA Market culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints Manage areas of the Grocery Department, consistently leading by example and applying effective management techniques Ensure that the Grocery Department is always fully stocked with the best quality products Maintain department conditions, ensuring shelves are stocked, product is rotated, and the department is clean and well organized Order inventory based on reports (shrink, overage, expired, etc.) Oversee,...