Broadband Triage Engineer

Job description

Your daily tasks: - Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems. Promptly respond to critical field issues, identify root causes, and implement effective mitigation strategies. - Troubleshoot E2E issues in broadband devices in various RDK broadband components like WiFi/Mesh, DOCSIS, Fiber, LTE, or similar access network technology. Conduct source code reviews to identify root causes within the components and platform. - Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis - Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency. - Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions of field devices, delivering insights to inform decision-making and drive operational efficiency. - Develop and implement anomaly detection techniques and data-driven solutions to proactively identify and resolve system issues. Perform global metric comparisons across various device models. What You’ll Bring: - Experience and strong ability in C/C++, Python, and Linux experience...