Sr. Field Engineer - Chicago

Job description

FIELD ENGINEER: On-Site Rounding on multiple locations in the Chicago Metro Area PURPOSE: Ascend Technologies is hiring a Field Engineer for its Professional Services Department. This role involves managing users and resolving issues onsite at a client’s location. The engineer will provide advanced desktop and end-user support while also assisting with server and network environments, including Cloud, Active Directory, local network devices, MacOS and VoIP systems. The ideal candidate is a self-motivated IT Specialist who enjoys working with both people and technology and can travel to client sites to offer technical expertise. MINIMUM SKILLS, EDUCATION AND EXPERIENCE: - Proven ability to communicate effectively across all organizational levels, from executives to staff, including CSMs and Account Executives, while participating in and leading client meetings to provide environmental status updates. - Detail-oriented with strong follow-through to complete tasks and meet deliverables. - Proficient in documenting processes and technical information. - Strong time management abilities to prioritize tasks effectively. - Proficient with all supported Microsoft Desktop Operating Systems,...