Principal Account Executive

Job description

Job Summary: Manages ACI's overall relationship with established accounts. Develops strategy and manages the process of bringing the identified marketing opportunities to a logical close. Keeps current on ACI products/enhancements, competition and industry trends. Maintains account and territory records, updates management on account activity and provides forecast data as requested. Job Responsibilities: - Manages ACI’s overall relationship with current customers, with emphasis on developing and maintaining effective relationships with key executives. Customer satisfaction and loyalty are key requirements and measurements. - Develop and implement strategic account plans by collaborating cross-functionally to drive client revenue growth and enhance overall satisfaction. - Lead Executive Business Reviews, preferably onsite, by crafting agendas, engaging key internal stakeholders, and ensuring follow-through on post-review action items. - Manages all administrative aspects of the assignment including but not limited to account profiles, sales pipeline records, current customer org charts, etc., consistent with ACI’s sales best practices. - Keeps current on ACI products/enhancements, c...