AI Engineer

Job description

About the role This role sits at the intersection of Generative AI and Real-Time Audio Processing. You will be a lead builder in our AI evolution, designing agents that don't just "chat," but reason, plan, and act. Youll collaborate with a passionate cross-functional team to push the boundaries of automated telephony and personalized engagement. What Youll Do Architect Autonomous Agents: Build sophisticated agents using frameworks like Google ADK and OpenAI Agents SDK capable of tool-calling and multi-step reasoning. Master the Voice Stack: Implement and optimize real-time Voice AI pipelines integrating STT and TTS engines (e.g., Deepgram, ElevenLabs, Whisper). Solve for "The Latency Gap": Engineer high-performance solutions to minimize delay, ensuring human-like conversational fluidity in voice interactions. Build the Infrastructure: Develop robust backend orchestration in Python and TypeScript, leveraging RAG to ground agents in business data. Deploy at Scale: Use Terraform and AWS to manage AI/ML infrastructure, ensuring our "brains" are as reliable as they are smart. Iterate with Data: Design and maintain rigorous evaluation suites to measure agent performance and conversationa...