Operational Inside Support Representative (ISR)

Job description

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking a dedicated Inside Sales Support Representative. Recognized for over a decade as one of the Phoenix Business Journal's "Best Places to Work" in Arizona, iT1 offers a vibrant work culture where teamwork and support are paramount. As an Operational ISR at iT1, you will provide support covering a wide scope of responsibilities, including pricing, sourcing, and quoting to customers, order entry, shipment tracking, accounts receivable assistance, and general data entry, among other tasks. Requirements: - Provide overall excellent customer service to help complete any customer requests and resolve potential issues - Support the sales team by overseeing the order process within our internal systems - Providing shipment tracking information to customers and Account Managers - Work with the Accounting department in supporting accounts payable and receivable processes - Work with customers and manufacturers to facilitate return requests Order modifications/changes - Produce and distribute internal and external reports as needed - Pricing, sourcing, quoting, and deal registrations - Process shipping la...