Capturis - Client Support Specialist

Job description

Client Support Specialist Department: Capturis: Pay:$16.85: Location: In Office or Hybrid available - if located within 30 miles of a Conservice building you will have in-office training Overview: As a Customer Support Specialist you will be tasked with supporting our Client Representatives and working with our internal teams to ensure a quality customer experience. You will research and resolve exceptions related to client data integrity. You will also be tasked with certain client and vendor interactions and requests, opening new client accounts, processing account number changes, and closing accounts within the Conservice systems. Responsibilities: As a Customer Support Specialist, you will: - Research and resolve exceptions related to client data integrity - Open new client accounts - Closing client accounts - Processing account number changes - Collaborate with internal team members to resolve client related tasks Qualifications & Preferred skills: - Strong Computer Skills - Excellent telephone and email etiquette and an ability to deal effectively with co-workers. - Ability to apply critical thinking - Excellent research and problem solving skills with a strong attention to d...