Field Service Manager

Job description

Consumer Care/Customer Care Temporary: Job Description: Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 150 markets every year. In 2024 Electrolux Group had sales of SEK 136 billion and employed 40,000 people around the world. For more information go to www.electroluxgroup.com. About the Role: Join our dynamic team where you will play a crucial role in overseeing the day-to-day operations of our Field Service teams. We are committed to excellence and continuous improvement, and we value individuals who are passionate about delivering top-notch service. What You'll Do: - Operational Management : Oversee daily operations, ensuring seamless coordination with internal teams, ISPs, and stakeholders. Develop strategies to enhance efficiency and address issues swiftly to minimize service disruptions. Manage customer escal...