Contact Centre Agent - Outbound Sales-Canada Summer Job

Job description

Hourly Rate: $23.74– Check out the YMCA’s total compensation package ! Location: 90 Eglinton Avenue East, Toronto Work Hours: up to 37.5 hours/week Employment Type: Contract Part Time Hourly - Canada Summer Job Number of Vacancies: 2: Anticipated Start Date: July 1, 2026 Deadline to Apply: June 12, 2026 by 5 pm Be the Spark! Join our passionate Membership Services team and help us to achieve great things in our community! The Contact Centre Agent - Inbound, plays a key role in creating a positive first impression by supporting individuals over the phone with care, clarity, and professionalism. This position contributes to smooth service delivery by handling inquiries, guiding users through account-related matters, processing transactions, and providing accurate information about programs and services. Success in the role relies on strong verbal communication, attention to detail, and the ability to follow established call flows and service standards. Collaboration with colleagues and a focus on continuous improvement help ensure a consistent and high-quality experience for every caller. In this role, you will: - Conduct outbound calls to prospective and existing members to promote...