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Assistant Manager - Durham, NC

Excel Fitness · Durham, North Carolina, US

Reports to: General Manager (GM) Department: Club Operations Purpose: Helps manage a team of employees in a designated location, ensuring compliance with Exc...

Job description

Reports to: General Manager (GM) Department: Club Operations: Purpose: Helps manage a team of employees in a designated location, ensuring compliance with Excel and Planet Fitness policies, practices, and objectives. Duties and Responsibilities: - Assist GM in planning and implementing strategies to attract and keep members based on our Excel Core Values while maintaining a positive culture. - Accountable for the hiring process, from selecting candidates, interviewing process, and ensuring onboarding documentation is filled out to our standards. - Train and develop new team members. - Ensure all Team Players stay up to date on certifications and scheduled training requirements. - Counsel and Discipline team member performance. Supervise, inspire, motivate, and coach staff to perform to their best abilities. - Support GM with monitoring KPI (Key Performance Indicators) goals and metrics for the club. - Support the GM to audit/approve all HRIS items, including but not limited to payroll items, timecards, bonus submissions, time off requests, team player onboard and offboarding tasks, and job requisition postings. - Support the GM to ensure a clean facility with a great atmosphere and...