Customer Service Representative - Dore, ND

Job description

Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all or the same team. One Watco . Here's what you can expect from Watco: - Outstanding culture recognized by Forbes and Newsweek - Competitive compensation and benefits - Paid on-the-job training with peer trainers - Leadership and development programs offered through Watco University - Career advancement opportunities Schedule: M-F 7AM-3PM Central: Pay: $18.00 per hour Job Summary: The Customer Service Representative is responsible for providing timely, professional, and courteous support to customers through phone, email, and in-person interactions. This role ensures accurate documentation and recordkeeping while supporting internal teams to maintain smooth operations. Success in this position requires strong communication, attention to detail, and a commitment to customer satisfaction. Essential Duties and Responsibilities: - Respond to customer...