Contact Center Support Specialist

Job description

Leidos Health and Services Sector currently has an opening for a Contact Center Support Specialist to on site in Washington, D.C. This is an exciting opportunity to use your experience helping the Military OneSource mission. The Military OneSource Program provides 24/7 support services for military members and their families, similar to a commercial Employee Assistance Program (EAP) *This position works normal office operating hours, Mon-Fri. This program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants which includes military service members, their families, and eligible civilians at locations worldwide. The Military OneSource program serves as a “one source” for resource and information encompassing a comprehensive support system. The Contact Center Support Specialist is responsible for providing administrative support to the program Director and managing visitors. Duties include calendar and inbox management, ordering supplies, coordinating visitors, arranging travel, and providing meeting support. This role: Gathers, collects, records, and tracks data and materials required for meetings. They manage and coo...