Patient Services Representative - Workplace Health

Job description

Job Summary: MaineGeneral Health is a leading health care system that is proud of the culture of excellence, compassion and collaboration that extends to our customers and caregivers. We are committed to attracting talented, ambitious people who share our values and strive to provide excellent customer service. We are offering an exciting per diem opportunity for an individual to join our team of Patient Services Representative (PSR) at Workplace Health in Augusta. If you have a passion for service excellence…we want to hear from you! Job Description: - Greets and registers patients in a prompt, courteous and helpful manner. - Answers telephones, takes messages, provides non-medical information and distributes calls. - Use electronic medical records system to provide information and/or request information from providers and other clinical personnel. - Schedules appointments for routine and acute care. - Assists with coverage in other areas of front office as needed. - Reviews EMR encounter for accuracy and follow-up as necessary. - Prepares paperwork for patient visit, prompts patients for demographic and insurance data, explains consent form and obtains signature in accordance wit...