Beverage & Food Supervisor (Banquets)

Job description

Authentically You Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. JOB SUMMARY: Plays a significant role in the daily supervision of the banquet operations and the team, maintains sanitation standards, and assists the talent and all aspects of the events. Strives to continually improve guest and talent satisfaction. Determines training needed to accomplish goals, then implements plan. CORE WORK ACTIVITIES: Managing Daily Operations: - Supervising and coordinating banquet staff activities during events. - Ensuring banquet rooms are arranged according to client specifications and company standards. - Welcoming and assisting guests to ensure their satisfaction. - Effectively communicating with kitchen staff for prompt and efficient service. - Maintaining cleanliness, sanitation, and organization of work areas. Addressing guest complaints and issues professionally. - Assisting in event planning and execution, including setup and clean-up. - Training and mentoring new staff members. - Welcome and acknowledge all gue...