Director of Outlets

Job description

Description Le Meridien and Sheraton Charlotte is seeking a Director of Outlets to oversee all Food and Beverage outlet operations. Provide overall exceptional leadership and direction for all Food and Beverage outlet operations to ensure excellence guest service, operational consistency, and adherence to brand standards. · Maintain operational responsibility for Social Bar & Kitchen, Craft City Sports Bar, City Lights Rooftop, Tannin & Toast, In-Room Dining, Executive Lounge operations, and Gift Shop procurement responsibilities. · Achieve budgeted revenues, labor goals, payroll targets, and departmental profitability. · Contribute to the profitability and guest satisfaction perception of other hotel departments. · Assist in developing short- and long-term operational, financial, and marketing plans for all outlet operations. · Participate in annual budgeting, forecasting, scheduling, payroll management, and labor planning. · Ensure payroll, gratuities, and tip distributions are reviewed and completed accurately and in accordance with company deadlines. · Complete and distribute all operational reports including Daily Outlet Tracker, labor recaps, operational summaries, and weekly...