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Clinical Account Manager (South Central)

Alphatec Spine · Houston, Texas, US

The Clinical Account Manager will work with Regional EOS accounts to deliver user training as well as drive utilization, surgeon adoption/engagement, repeat...

Job description

The Clinical Account Manager will work with Regional EOS accounts to deliver user training as well as drive utilization, surgeon adoption/engagement, repeat EOS sales, and implant utilization in targeted accounts. Essential Duties and Responsibilities: - Deliver training (post system installation and follow up as required) for the clinical handling of the EOS system, sterEOS workstation, and data management/accessibility - Adjusts radiological acquisition protocols (parameters, patient positioning, etc.) and works with customers to optimize workflow and patient imaging care - Educate customer on existing system updates, upgrades, and retraining opportunities available to them - Provide the necessary pre-sale support to the regional capital sales team - Conduct annual customer site visits to ensure EOS is being used appropriately. Provide site feedback to ATEC/EOS product Managers - Work with Implementation team members before, during and post install to provide customer value and facility efficiencies - Work with marketing/communications team(s) to successfully launch EOS programs that achieve maximum program awareness across catchment area - Train implant sellers throughout the te...