Retail Assistant Store Manager

Job description

Position Overview A successful Assistant Store Manager will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportunities to go above and beyond to create special experiences. Position Details: What You'll Do: Sales and Goals Achievement: - Demonstrate leadership in driving sales and profitability by achieving financial goals. - Lead KPI initiatives through Associate training and development. - Lead and maintain merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging, in addition to maintaining all current sales promotions. Customer Service: - Personally demonstrate a high level of customer engagement and sets expectations for team. Understands the customer is the center of what we do. - Develop an exceptional familiarity of the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Leads team in doing the same. - Partner with Store Manager on developing optimum staffing levels and floor coverage to engage the customer. - Ensure customer profile information is accurately rec...