Senior Software Engineer II

Job description

The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company. We equip our front-line agents with high-tech tools to enable them to deliver the exemplary service that American Express is renowned for in bringing membership to life for our Cardmembers. Travel & Lifestyle Services (TLS) Opus is a Global Customer Relationship Management platform that enables our Travel Representatives to service our Centurion and Platinum Card Members. We are looking fo...