Global Client Director, GLLF

Job description

The Global Client Director (GCD) will be responsible for our most high profile, strategic clients who have global needs and requirements. The GCD will deliver exceptional customer service that demonstrates value to the customer and ultimately growth to Thomson Reuters’ business. Particular areas of focus include ensuring all cross-sell and up-sell opportunities are realized across our suite of products, owning and growing the C-suite relationships, proficiency in bringing industry insights and thought leadership to the law firm, maximizing revenue/retention and identifying new partnerships opportunities. This is a key role within the sales and account management organization that requires entrepreneurship, innovation and enthusiasm for serving the customer. The GCD will need to identify key and senior stakeholders within each client and build strong long-term relationships with them. Working closely with global internal "pods", i.e. Sr. Sales Executives, Solutions Consultants, etc., you will need a collaborative focus to ensure we meet changing customer expectations. You will be responsible for coordination and driving collaboration across your territory and should use structured A...