HVAC Comfort Advisor

Job description

HVAC Comfort Advisor Department: HVAC: Employment Type: Full Time: Location: Albert Nahman Plumbing, Heating & Cooling - Hayward, CA Reporting To: HVAC Manager: Compensation: $60,000 - $150,000 / year Description: You will be responsible for managing a sales territory and creating new service and product accounts. In this role, you will be responsible for retaining the customer’s relationship, meeting all their HVAC requests, and ensuring customers receive outstanding customer service from all HVAC departments. This role combines technical knowledge, customer education, and sales expertise to design systems that improve comfort, efficiency, and indoor air quality. Responsibilities: - Conduct in-home comfort assessments and system evaluations - Present HVAC system options, pricing, and financing in a clear, customer-friendly way - Design system recommendations based on home size, layout, insulation, and efficiency goals - Educate customers on energy savings, rebates, warranties, and maintenance plans - Prepare proposals, close sales, and coordinate with installation teams - Follow up with customers to ensure satisfaction thorught the install process - Maintain accurate CRM notes, es...