Application Support Engineer – Simulation Tools
Inetum · Lisbon, PT
Company Description Inetum is a European leader in digital services , supporting organizations as they navigate continuous technological change.
Job description
Company Description Inetum is a European leader in digital services , supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services Job Description: We are looking for an Application Support Engineer to ensure the stable and efficient operation of a portfolio of simulation tools. You will be responsible for delivering high‑quality application services while ensuring SLA commitments to end users. Key responsibilities: - End‑to‑end ownership and operational follow‑up of simulation tools (e.g. Ansys, Aspen Engineering Suite, StarCCM, JMP, Minitab, Arena, @Risk, among others). - Provide advanced functional support to users, including topics related to application, server and database interactions. - Analyze, test and document the installation of complex software on end‑user environments. - Manage and follow up software deployments (inventory, monitoring, CMDB updates). - Coordinate upgrades and large‑scale rollouts of new software versions. - Support and...