VBC Operations Specialist

Job description

GENERAL STATEMENT OF DUTIES: This role is responsible for executing and maintaining established roster management workflows for the Clinically Integrated Networks (CINs), while contributing to ongoing process improvements that enhance efficiency, scalability, and data integrity. They are also responsible for managing and maintaining state-by-state licensure status and deliverables for Digital Clinic providers, including MDs, DOs, PAs, NPs, and PTs. They play a critical role to ensure all clinicians remain compliant with initial licensing, renewals, continuing education, and regulatory requirements across multiple jurisdictions. Approximately 30–50% of this role is dedicated to roster management and network operations, with the remaining 50–70% of their time supporting Digital Clinic provider licensure functions. This position works cross-functionally to ensure accurate provider data, seamless onboarding, and alignment between roster and licensure requirements. ESSENTIAL FUNCTIONS: Roster Management & Network Operations: - Execute and maintain established roster management processes across multiple CINs, VBC programs, and markets - Validate provider roster data during provider onboa...