Operations Manager
TrueML · US
We are looking for a Operations Manager to serve as the operational heartbeat of our team. This is a "player-coach" style role where you will balance high-le...
Job description
About This Role We are looking for a Operations Manager to serve as the operational heartbeat of our team. This is a "player-coach" style role where you will balance high-level process architecture with hands-on execution. You will be responsible for taking our existing workflows and moving them into a high-functioning Jira environment, ensuring team accountability, and identifying opportunities to automate manual tasks. We need a seasoned professional who is equally comfortable troubleshooting a daily technical validation as they are providing a strategic status update to a client. What You’ll Do: Architect the Workflow: Immediately take the lead on establishing our project management ecosystem in Jira. You will define the processes, create the timelines, and ensure the system is built for long-term scalability. Drive Team Accountability: Act as the "Orchestrator" for the team. You’ll ensure that delegated tasks are moving forward, deadlines are respected, and blockers are removed before they impact delivery. Optimize and Automate: Run our daily operations with an eye for improvement. You will identify repetitive manual processes and implement automation solutions to increase our...