Housekeeping Supervisor

Job description

Hotel Indigo Asheville Downtown captures the creative energy, local culture, and artistic spirit of Asheville. As part of the Hotel Indigo brand, we’re committed to delivering unique, neighborhood?inspired experiences paired with exceptional service and immaculate surroundings. Our Housekeeping team plays a vital role in bringing this experience to life, and we’re seeking a motivated Housekeeping Supervisor to help lead, support, and inspire our team. Overview: The Housekeeping Supervisor directly supervises and coordinates work activities of the Housekeeping staff in hotel. Key Duties & Responsibilities: - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintain complete knowledge at all times of: Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms. - Ensure that assigned staff have reported to work; document any late or absent employees. - Coordinate breaks for assigned staff. Prepare and distribute assignment sheets to assigned staff and review priorities. - Assign designated guest room keys and beepers to assigned staff. - Main...