End User Support Intern

Job description

Requires a basic level of analytical ability to find solutions to difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation skills business language is also required Work day shift 8:00AM-4:30PM. Come into office M-T and Friday remote Excellent communication skills with corporate associates and executives. Hands-on experience with desktops, laptops, tablets, mobile phones and peripherals. Must be able to demonstrate experience with Windows operating systems, printers, scanners, profile and version management, and experience with system design. Able to install all software & perform entry level support duties. Researches and resolves obstacles at the workstation regarding connectivity, software, and hardware. Must be able to communicate the impact and solutions of application/system problems in business language. Requires a professional approach in all situations. Excellent organization and multitasking skills. Must resolve problems entirely by either completing the work or gathering all of the resources needed for ultimate resolution and continuity of problem manageme...