Marketplace CRM Analyst

Job description

About the Team At Trendyol Core Commerce, we build innovative, data-driven strategies that power sustainable growth and global expansion.From seller experience to new market launches, we turn insights into action—fast. Our cross-functional teams shape the future of commerce with bold ideas, real-time impact, and a deep sense of ownership. In a fast-paced, collaborative environment, we grow together — as individuals and as a team. About The Role As a Marketplace CRM Analyst, you will drive seller engagement and activation by managing automated CRM journeys and designing segment-specific communication strategies. You will collaborate with business owners to identify growth opportunities and lead projects end-to-end, from research to development. By leveraging data-driven insights and marketplace best practices, you will create initiatives that strengthen seller relationships and improve key performance metrics. YOUR MAIN RESPONSIBILITIES: - Manage and execute seller CRM processes to drive seller engagement and activation through automated CRM journeys, - Design and optimize segment-specific journeys to drive KPIs, while continuously monitoring performance to implement data-driven enh...