Customer Service Agent

Job description

Company Description Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together! Job Description: We’re Hiring Customer Service Agents!: Join our team and support our growing regulated online sports betting and casino operation, serving players across Canada since 1997! Positions Available: Day Shift Night Shift (Night shift pays a premium of +$1/hour) Hours are 9 PM to 7 AM Responsibilities: •Assist customers in our Online Sportsbook & Casino via live chat, email, and phone. •Provide quality customer experiences lending to our ambitious growth plans in Canada. - Pay: $41,600-$44,000/year, commensurate with experience. 40 hours paid weekly. - Bonus: Quarterly performance bonuses up to 10%. - Insurance: Premium group health insurance (post probation), 80% employer covered - Retirement: Company-matched private retirement p...