Client Services Manager - Glasgow

Job description

Client Services Manager Why Join Us?: Collaborative Culture: Work in a supportive and collaborative team where everyone’s ideas are valued Career Growth: Enjoy ample opportunities for professional development and career advancement. Recognition and Rewards: Be recognized and rewarded for your hard work and achievements. Hybrid Work Style: Enjoy the flexibility of working from home 2-3 days per week. Multiple Office Locations: Choose from Ipswich, Manchester, Edinburgh, Bristol, Birmingham, Glasgow, Reading, Cardiff and Leeds Key Responsibilities: Act as an integral part of the WTW service delivery organization, ensuring team’s delivery of operational services in line with service delivery, compliance standards and budgets Lead and motivate the team in the end-to-end client service delivery, ensuring the highest possible levels of service through the ongoing management, training and coaching of colleagues to meet current and future requirements - Plan, support and review the performance of the team, identifying development needs for both individuals and the team as a whole - Monitor team performance against operational performance indicators and provide timely management information...