Visiting Engineer: Live Selling Copilot

Job description

Live commerce is bottlenecked by host capacity and operational chaos. Great sellers win on personality and community, but they still have to multitask like air-traffic controllers: managing chat, pacing listings, handling inventory, answering niche questions, and doing post-show follow-up. This role is to build a LiveOps Copilot: a human-first AI producer that runs backstage for live commerce sellers, keeps the host front and center, and automates the operational work around the show. What You'll Build: - A backstage producer cockpit that clusters chat, drafts or sends guardrailed replies, and surfaces the highest-value audience questions in real time. - A listing and inventory control towebaer that helps hosts manage sequencing, pinned items, bundles, and oversell or stale-listing risk during the show. - A real-time product research layer that answers unknown questions from seller notes, listing data, historical Q&A, and trusted category sources. - Multilingual translation and localized reply support so hosts can engage cross-border audiences without losing flow. - A lightweight post-show repurposing workflow that turns streams into reusable clips, Q&A moments, and listing assets....