District Operations Manager, Automotive Virtual Business Center

Job description

Description HELM is now hiring a District Operations Manager (DOM) (Virtual Business Center) to manage 10 – 15+ District Managers (DM) and oversee operations and deliverables for their region of ~350 Chrysler, Dodge Jeep and Ram dealerships. The DOM will ensure productivity and performance if their assigned DMs, set priorities for the DMs and assist in their achievement: Responsibilities: Location: Plymouth, MI – Hybrid schedule of 2 days work from home and 3 days in the office. - Form strong working relationships with the District Manager (DM) team. - Consult with DMs regarding their monthly progress on priorities. - Hire, coach, train and develop the District Manager - Track Sales, Service, Parts and Customer Experience priorities and provide reporting to the DM team as necessary. - Assist the VBC Director in the creation and implementation of go-to-market strategies. - Ensure monthly vehicle allocation and sales objectives are achieved. - Increase penetration and loyalty to Mopar parts, accessories and service contracts. - Ensure dealer participation in key national marketing campaigns as requested by Stellantis corporate. - Assist dealerships with warranty claim, customer care...