Systems Technician, Full-time
Goodwill of Greater Grand Rapids · Grand Rapids, Michigan, US
Description BASIC FUNCTION: Supports the Information Technology department in ensuring the stability, integrity, and efficient operation of the in-house info...
Job description
Description BASIC FUNCTION: Supports the Information Technology department in ensuring the stability, integrity, and efficient operation of the in-house information systems supporting core organizational functions. The hourly rate for this position is $19.67 ESSENTIAL JOB FUNCTIONS: The above statements are only a representative summary of the major duties and responsibilities performed by persons in this position. The employee may be requested to perform job-related tasks other than those specifically set forth in this description. All duties listed in this position description are considered to be essential, unless otherwise indicated. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of their jobs. - Performs maintenance of personal computers including troubleshooting, upgrading, repairing, and installing. - Provides first line “Help Desk” assistance and solutions for user calls for assistance. - Maintains communication and connectivity for LANS, WANS and VPNS. - Prepares instructions as needed to help Goodwill end users better understand and manage technology systems. - Keeps complete and accurate records...