Room Service Waitstaff (PT)
Grand Traverse Resort and Spa · US
SUMMARY Serves meals to guests in their rooms by performing the following duties.
Job description
SUMMARY: Serves meals to guests in their rooms by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Takes room service orders over telephone and relays orders to kitchen - Carries silverware, linen, and food on tray or uses serving cart to transport order to room - Sets up table and serves food from cart - Answers questions regarding room service and responds to requests for additional food or drink service - Collects or stacks dirty dishes on tray, table, or serving cart and removes from room or retrieves from hall outside of room - Provide quality products, excellent service and a friendly atmosphere for all guests - Perform opening and closing procedures - Check all stations and supplies for cleanliness - Stock necessary supplies and set-ups - Describe specials to customers and take food orders over the phone - Accurately take down room number, guest name and number of guests to be served - Deliver to guest rooms; orders for food and beverage - Operate MICROS Computer System - Complete all tray pick-ups in each area of the resort complex - Order, check, and set up amenities and follow procedures for their delivery and logging - Complete all end of shift p...