CHB Loan Technician
Platte Valley Companies · Wyoming, Michigan, US
Loan Technician CH Brown Company – Wheatland, WY JOB SUMMARY: The Loan Technician’s primary duty is to provide excellent customer service to all CHB clients...
Job description
Loan Technician CH Brown Company – Wheatland, WY JOB SUMMARY: The Loan Technician’s primary duty is to provide excellent customer service to all CHB clients and visitors in-person, over the phone, or via email through initial contact, greeting, and handoff to a co-worker. The position is assigned to the Production/Apps Processing Department and works closely with other CHB associates both internal and external to the work center. Secondary duties include prepare and send written correspondence, prepare and initially handle Credit Applications and Loan Files, data entry and review, filing, and answer phone/email communications. The skill and ability to work independently and as part of a team are needed in this quick-paced and visible position. Daily work crosses multiple time zones and productivity goals are required. Exceptional communication skills and a commitment to customer service are required. RESPONSIBILITIES: ESSENTIAL FUNCTIONS: a. Review and process incoming Credit Applications and Loan Requests; copy/transcribe data, submit online data requests, upload acquired info, and prepare the initial electronic Loan file b. Serve as the primary user/manager of the organizational...