IT Business Analyst
Odyssey Systems Consulting Group, Ltd. · Wakefield, Massachusetts, US
Position Summary The IT Business Analyst serves as the liaison between business units and IT, ensuring that technology solutions align with business objectiv...
Job description
Position Summary The IT Business Analyst serves as the liaison between business units and IT, ensuring that technology solutions align with business objectives. This role is responsible for gathering requirements, analyzing processes, recommending improvements, and supporting the successful delivery of IT projects. Responsibilities: Duties include, but not limited to: - Partner with business stakeholders to understand goals, processes, and challenges. - Gather, document, and validate functional and technical requirements. - Analyze current workflows and identify opportunities for process optimization or automation. - Translate business needs into clear specifications for developers, engineers, and vendors. - Support solution design, system configuration, and integration activities. - Develop use cases, process maps, and documentation to support project planning. - Assist in creating test plans, conducting user acceptance testing (UAT), and validating system changes. - Facilitate communication between cross-functional teams and ensure alignment on project objectives. - Support change management efforts, including training materials and user documentation. - Monitor project progress,...