Manager of Sales Operations

Job description

Overview The Sales Operations Manager drives operational excellence across the sales organization by owning the sales operations business strategy including pipeline visibility, CRM integrity, reporting, and sales process discipline and end-to-end RFP response management. This role partners closely with sales and marketing to achieve the company’s strategy, growth and profit objectives by optimizing lead management, increase pipeline velocity and supporting revenue growth across both direct and partner channels. Responsibilities: - Own pipeline management, forecasting support, and sales lifecycle discipline within CRM; ensure accurate tracking of all opportunities - Maintain CRM data integrity across contacts, accounts, and deals, including governance of data standards and usage - Develop and deliver standardized reporting, including dashboards, bi-weekly and monthly reports, providing insights into pipeline health, performance, and revenue trends - Analyze pipeline, win/loss data, and channel performance (direct and partner) to identify risks, growth opportunities, and cross-sell potential - Proactively identify opportunities for sales process improvement - Partner with marketing...