Procedural Scheduler - Surgical Specialists

Job description

Job Description​ Comprehensively coordinates and manages the scheduling of patients for General Surgery patients according to orders. Provide effective communication to patients regarding appointment and testing instructions and preparations. Serves as an agent to improve customer service and provide a layer of safety throughout the scheduling process. Participates regularly in the evaluation of the scheduling process to ensure the patient is placed in the safest environment possible. Evaluates resources needed to safely perform the designated procedure requiring clinical knowledge, critical thinking and communication skills. Efficiently and timely manage all EPIC referral work queues for scheduling of incoming patient appointments. Performs a variety of functions in the medical office involving general duties including but not limited to: answering the telephone, communicating messages through email or Epic, greeting, registering and scheduling patient appointments, collecting patient copayments, verifying insurance and other patient data is accurate, scanning and or uploading patient information to patients electronic chart. Will work to ensure patient confidentiality in all inst...