Ecommerce Manager

Job description

We're on the hunt for a skilled Ecommerce Manager who is ready to elevate our online revenue by strategically managing our digital sales channels. Your role will encompass website optimisation, conversion enhancement, online merchandising management, customer experience improvement, and leading all digital trading activities. You'll work closely with the Acquisition team and the CRM Manager, while also collaborating with IT, Operations, Sales, and Customer Experience teams to create a smooth and commercially driven online journey. E-commerce Trading & Performance Strategy: - Own daily, weekly and monthly online trading performance, including revenue, conversion, AOV and traffic KPIs. - Develop trading plans to achieve financial targets and lead targets. - Lead online promotional planning, seasonal campaigns, and product launches. - Monitor performance analytics and make data-led decisions to improve results. Website Management: - Oversee onsite content, product listings, categorisation, navigation, and search optimisation. - Partner with design teams to continuously improve user experience and checkout journey. - Manage the product lifecycle online, ensuring accuracy in description...