Customer Service Representative

Job description

**This role is not open for submissions from outside staffing agencies** CUSTOMER SERVICE REPRESENTATIVE II: What Brought You Here: - Pay: $18-$23 per hour - Day shift hours: 8AM - 5PM Monday through Friday - Benefits starting DAY ONE! - Earn additional pay based on team performance with our Monthly Production Incentive Compensation Program! - Located at- New Berlin, WI Who You Are: A customer service representative that makes it a priority to ensure the customers have the support they need. You have good prior data entry experience. Mid-level position that provides customer service support to the organization by telephone, fax, or central workflow systems by obtaining, analyzing, verifying the accuracy of order information and customer requests in a timely manner. Initiates and/or implements corrective action as needed to ensure that an excellent standard of service and a high level of Trulite's Platinum customer service levels are maintained. What You Will Be Doing: - Answer customer service calls within defined Key Performance Indicators. - Receives, prepares, and verifies the accuracy of orders from customers utilizing the company's internal central workflow systems and custome...