Electrical Contracting Company - Service Manager

Job description

Benefits: Are you a skilled leader with a passion for customer service and team development? We're looking for an experienced Service Manager to oversee our growing service department and ensure top-quality performance, customer satisfaction, and operational efficiency. Key Responsibilities: Qualifications: - 401(k) - 401(k) matching - Competitive salary - Dental insurance - Free uniforms - Health insurance - Opportunity for advancement - Paid time off - Lead and manage a team of service technicians and support staff - Oversee daily service operations, including scheduling, workflow, and resource allocation - Ensure high levels of customer satisfaction through timely communication and issue resolution - Maintain service standards and ensure compliance with safety and quality protocols - Manage inventory, including ordering, tracking, and organizing parts and materials - Implement and maintain efficient inventory control systems - Oversee warranty processes, including claims, parts replacement, and proper documentation - Coordinate with manufacturers and vendors regarding warranty coverage and procedures - Collaborate with other departments to streamline service delivery and improve...