IT Help Desk & Field Engineer

Job description

IT Help Desk & Field Engineer Department: Response Center: Employment Type: Full Time: Location: Napa: Compensation: $33.65 - $43.25 / hour Description: Location: This is a primarily remote position; however, candidates must reside in Oakland, CA (East Bay Area) to support occasional onsite visits to local clients (San Francisco Bay Area). You’re the kind of person who helps others succeed. You’re sharp, resourceful, and calm under pressure—the one people count on when technology misbehaves. You love solving problems, restoring order, and creating moments where others can breathe again because you’ve got it handled. But lately, you might be craving a team that matches your standards—where doing great work and helping others thrive go hand in hand. That’s where Endsight comes in. Who We Are: Endsight is a fast-growing IT Managed Service Provider built on one core belief: When we help others thrive, we thrive too. We partner with small and mid-sized organizations—including nonprofits—to ensure their technology performs flawlessly so they can focus on what they do best. We’re a team that learns fast, leans in, and looks out for one another. Life here feels like being part of a great u...