Quality & Provider Sustainability Support Worker

Job description

Organisation: Leicestershire County Council Work Location: County Hall, Groby Road, Glenfield, Leicestershire, LE3 8RL Salary: £26,832 - £28,146 Per annum (Pro rata for part time) Pay award pending Working Hours: Full Time – Mon – Thurs 8:30am – 5pm, Fri 8:30am – 4:30pm. Contract Type: Permanent: Closing Date: Sunday 24 May 2026 Interview Date(s): Week commencing 8 June 2026 Are you looking for a rewarding career where you can make a difference? Would you like to join a friendly team where no two days are the same? About the Role: The successful candidate will provide specialist administration support to the Quality and Contracts team. This will involve managing the enquiry line which is the central point for internal staff and external parties to contact the team. You will be managing a range of queries every day via email and telephone. You will also be supporting the team with information about concerns in providers and safeguarding information. You will oversee contractual changes and manage information about the quality of contracted providers. The queries are varied and can be very complex so you will need to be confident with dealing with a wide range of information and comm...