Network Analyst/Technician - OIT

Job description

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description: The Network Analyst/Tech is a central university office position that supports the configuration, installation, maintenance, and troubleshooting of network services and devices. KEY RESPONSIBILITIES: - In the Network Operations Center, monitor critical processes for Emory's enterprise-wide systems and applications, monitors data downloads to ensure job completions, and addresses interruptions and failures. - Interacts with others to resolve issues within a timely manner. - Maintains 24 x 7 coverage and support, including on-call support, to assist with restoring service and maintaining agreed upon service levels. - Installs, configures, maintains, and troubleshoots network services and devices. - Interacts with customers to resolve network issues. - Performs inspections and upgrades. - Develops and maintains documentation. - Has strong technical aptitude about troubleshooting and testing...