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Customer Experience Associate (German)

IG Group · Kraków, Lesser Poland, PL

Job Title Customer Experience Associate (German) Job Description Minimum compensation: starting from 8 000 PLN. The final offer will be determined based on t...

Job description

Job Title Customer Experience Associate (German) Job Description: Minimum compensation: starting from 8 000 PLN. The final offer will be determined based on the candidate's experience and competencies So, who are we?: IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. ​ What you'll do: Deliver exceptional customer service as part of IG Group's customer support team, providing digital -first support to global customer and handling a range of que ries on our products, markets and platforms. Work within a multi-national , high - performing team to deliver a n excellent customer experience w hile maintaining productivity and quality s...