IT Technician Level 1

Job description

The Place is seeking an enthusiastic, organized, and dependable entry‑level IT Technician Level I to join our Information Technology team. This role is ideal for a recent college graduate or someone beginning their IT career who enjoys hands‑on work with technology and wants to gain real‑world experience supporting IT operations. The IT Technician Level I supports the full lifecycle of IT equipment—including preparation, configuration, deployment, recovery, and refurbishment—while working closely with the Helpdesk Support Technician and IT leadership. Training and guidance will be provided to help the individual build technical skills, follow established processes, and grow within the IT organization. Primary Responsibilities: Onboarding & Offboarding Support: - Assist with preparing technology equipment for new employees - Support employee offboarding by coordinating the return and processing of IT equipment - Help create and disable user accounts under IT guidance Equipment Setup & Recovery: - Set up laptops, desktops, tablets, phones, and accessories using documented procedures - Retrieve, receive, and inspect returned equipment - Clean, reimage, and refurbish devices for reuse...